ORDER AND RECEPTION

Do you wish to undertake an EU standard transfer? Do you expect a payment from the EU? Please pay attention to the following criteria for the processing of an order as an EU standard transfer.

Ordering a EU standard transfer

• Transfer to an account maintained in the EU or in other participating countries
  An account is considered to be maintained in the EU or in other participating countries, if the bank at which the account is maintained has its headquarters in one of these countries (see target countries). Orders are only considered as EU standard transfers if they are undertaken as credits to a bank account. Cheques and cash payments to the recipient are not included in this regulation and are thus charged correspondingly.
  
  
• Indication of the BIC and the IBAN of the recipient
  For an EU standard transfer you require the IBAN and the BIC of the recipient. These are normally indicated on invoices or in the business conditions. If you do not find this data there, please ask your business partner. In no case try to calculate an IBAN yourself, since the danger of producing an incorrect number is very high! Transfers with the wrong IBAN must be handled manually for which the banks will charge you accordingly.
  
  Please use for the EU standard transfer only the documentation or the form in online banking. These include boxes for indicating BIC and IBAN which are absolutely necessary for an EU standard transfer. The correct and full indication of these two numbers / codes is sufficient for carrying out the transfer; the account number of the recipient and the routing code of the recipient bank need not be given.
  
  Indication of the purpose: Please limit the indication of the purpose if possible to 35 display characters, since a complete transfer of the data cannot be guaranteed due to the different payment transfer systems in the EU countries
  
  
• Division of fees
  Fees in respect of EU standard transfers are divided between sender and recipient, i.e. each pays for the transaction fees incurred in his or her respective country
  

Receipt of an EU standard transfer

Please include your IBAN and BIC in addition to your bank account number and bank code in your invoices and your business conditions. Thereby you simplify and accelerate payments which are made from the EU to you.

Your bank will inform you of your personal BIC and IBAN. You can also find this data on your bank statements.